Cold Steel

Tuesday 29 November 2011

How to order

Kindly email your order to skl.hardware@gmail.com


Please read terms & conditions carefully before proceed.


TERMS & CONDITION


  • Our shop only accepts payment in Ringgit Malaysia for all products purchase.
  • Full payment is needed upon ordering after confirmation order emails had sent out, payment should be done within 2 working days' time.After payment done,do notify us back.
  • SKL DAMANSARA ENTERPRISE retail outlet open everyday from Monday to Sunday. 
  • Customer can choose either to pick up items they ordered from us at our Head Office at Damansara Utama or through courier service with additional charges. 
  • Payment received on weekend and public holiday, we will process your transaction on the next working day.
  • We take no responsibility for damage caused by using our product. Responsibility will not be accepted with is due to errors or by delay beyond our control.
  • All sales are considered final. No cash refunds.
  • All product's warranty policy is in accordance with the terms and conditions of its respective suppliers.
  • Original receipt is required for any and all warranty and return issues.
  • SKL DAMANSARA ENTERPRISE reserves the right to refuse any exchange of merchandise in line with existing store policies.
REFUND POLICIES
  • We will not be liable to replace any product that fall under the following categories:
  1. the defect cause by extreme use, misuse and negligence by buyer.
  2. the packaging and all its original content is incomplete and is not in a re-sellable condition.
  3. The absent of the original receipt. 
  4. the Buyer alters or repairs such products without our written consent
  • SKL DAMANSARA ENTERPRISE will not bear any shipment fees to return back the goods.