Cold Steel

Terms & Conditions

Terms and Conditions

Please read terms conditions carefully before proceed.

TERMS CONDITION

  • Our shop only accepts payment in Ringgit Malaysia for all products purchase. 
  • Full payment is needed upon ordering after confirmation order emails had sent out, payment should be done within 2 working days' time.After payment done,do notify us back. 
  • SKL DAMANSARA ENTERPRISE retail outlet open everyday from Monday to Sunday. 
  • Customer can choose either to pick up items they ordered from us at our Head Office at Damansara Utama or through courier service with additional charges. 
  • Payment received on weekend and public holiday, we will process your transaction on the next working day. 
  • We take no responsibility for damage caused by using our product. Responsibility will not be accepted which is due to errors or by delay beyond our control. 
  • All sales are considered final. No cash refunds. 
  • All product's warranty policy is in accordance with the terms and conditions of its respective suppliers. 
  • Original receipt is required for any and all warranty and return issues. 
  • SKL DAMANSARA ENTERPRISE reserves the right to refuse any exchange of merchandise in line with existing store policies. 



REFUND POLICIES


  • We will not be liable to replace any product that fall under the following categories: 
  • the defect cause by extreme use, misuse and negligence by buyer. 
  • the packaging and all its original content is incomplete and is not in a re-sellable condition. 
  • The absent of the original receipt. 
  • The Buyer alters or repairs such products without our written consent 
  • SKL DAMANSARA ENTERPRISE will not bear any shipment fees to return back the goods.
  • We are not liable for any loss or damage caused during delivery.

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